At NIGHTLOOTGARDEN, your satisfaction is cultivated with care. This Refund Policy outlines eligibility, timelines, procedures, and conditions for returns and refunds on purchases made at nightlootgarden.com.
Most unused, unopened, and undamaged products purchased directly from nightlootgarden.com are eligible for a refund. Items must be returned in their original packaging with all accessories, manuals, and documentation included.
Products must show no signs of wear, alteration, or misuse to qualify.
Refund requests must be submitted within 30 calendar days from the date of delivery.
Returned items must be shipped within 7 days of receiving return authorization confirmation from our support team.
Requests made after 30 days may not be eligible for a refund.
1. Email our support team with your order number and reason for return.
2. Receive return authorization instructions.
3. Ship the item securely using a trackable service.
4. Once inspected and approved, your refund will be processed to the original payment method within 5–10 business days.
Returned items are subject to inspection. Refund approval depends on compliance with our eligibility standards.
Shipping fees are non-refundable unless the return is due to an error on our part.
NIGHTLOOTGARDEN reserves the right to deny refunds if items do not meet return requirements.
The following items are not eligible for refunds:
• Clearance or final sale products
• Personalized or custom-made items
• Gift cards or promotional vouchers
• Items damaged due to misuse or improper handling
These exclusions ensure fairness and product integrity.
Our team is ready to guide you through the return process.
NIGHTLOOTGARDEN
Email: support@nightlootgarden.com
Address: 214 Evergreen Terrace, Suite 502, Portland, OR 97204, United States
Phone: +1 (503) 555‑2847